• They give the manager’s knowledge and ability to use different techniques to achieve what they want to achieve.
• Technical skills are not related only for machines, production tools or other equipment, but also they are skills that will be required to increase sales, design different types of products and services, market the products and services…
• Technical skills are most important for the first-level managers
• As we go through a hierarchy from the bottom to higher levels, the technical skills lose their importance.
• Present a manager’s knowledge and ability to work with people.
• One of the most important management tasks is to work with people.
• Without people, there will not be a need for existence of management and managers.
• Will enable managers to become leaders, to motivate employees for better accomplishments, to make more effective use of human potential in the company and so on. Simply, they are the most important skills for managers.
• Interpersonal managerial skills are important for all hierarchical levels in the company.
• Present knowledge or ability of a manager for more abstract thinking.
• That means he can easily see the whole through analysis and diagnosis of different states in order to predict the future of the business or department as a whole.
• Conceptual skills are vital for top managers, less important for mid-level managers, and not required for first-level managers.
• As we go from a bottom of the managerial hierarchy to the top, the importance of these skills will rise.
List the three primary types of skills a manager must possess.
Technical
Conceptual
Human or interpersonal managerial skills
Robert Katz identifies three types of skills that are essential for a successful management process: